Information We Collect
Orlando Top Roofers, a roofing contractor Orlando FL, collects information you provide directly when you request a free estimate, call us at 8775861316, or submit a contact form. This includes your name, phone number, email address, property address, and details about your roofing needs.
We also collect limited technical data automatically, such as your IP address, browser type, and pages visited on orlandotoproofers.com. This helps us understand how homeowners in Central Florida find us and improve our site.
How We Use Your Information
We use your information to respond to your inquiry, schedule a roof inspection, prepare an estimate for roof repair or roof replacement, and follow up on storm damage assessments. We may also use it to send maintenance reminders about your roof's condition, especially after Orlando's intense afternoon thunderstorms from May to October.
Your data helps us service neighborhoods like Baldwin Park, College Park, Dr. Phillips, Winter Park, and Lake Nona more effectively. We do not sell your personal information to third parties.
Third-Party Services
We use Ringba for call tracking to measure the effectiveness of our advertising. When you call 8775861316, Ringba records the call duration and origin. We may use analytics providers like Google Analytics to understand site traffic patterns.
These third parties process data under their own privacy policies. We share only the minimum information necessary for them to perform their services.
Data Retention
We retain your contact information for as long as needed to provide our roofing services and comply with Florida law. Call recordings are kept for up to 12 months. If you request an estimate, we keep your records for 7 years to support warranty claims on materials like self-adhered underlayment or ring-shank nails.
You may request deletion of your personal data at any time, subject to legal obligations.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at 8775861316 or through our website. We will respond within 30 days.
You may also opt out of marketing communications at any time by replying STOP to any text or email.
Cookies and Tracking
Our website uses cookies to remember your preferences and analyze site performance. You can disable cookies in your browser settings, but some features may not function properly.
We do not use cookies to track you across other websites.
Security
We implement reasonable security measures to protect your data, including SSL encryption and access controls. However, no method of transmission over the internet is 100% secure.
Contact Us
If you have questions about this privacy policy or your data, call Orlando Top Roofers at 8775861316. We are located in Orlando, FL, and serve all of Central Florida.
This policy was last updated on January 1, 2025. Any disputes arising from this policy are governed by the laws of the State of Florida and the jurisdiction of Orange County, FL.